Services Guide


The Business Village is a shared, fully managed facility providing an extensive range of business support services to innovative, technology and knowledge based businesses.  Our tenant companies are free to carry out their day-to-day activities without the inconvenience of sourcing a wide range of business support services such as security, reception, switchboard, incoming and outgoing postal services, meeting rooms, waste/hazardous waste disposal, office cleaning, networking, business support, advice, guidance, financial advice and mentoring, together with free car parking across site.

We offer a full range of office services including, word processing, document binding, photocopying, and collating

Services Cost

Word Processing/Mail merge/Mailshots POA(Please contact reception to discuss your requirements)
Comb Binding POA(Various sizes & combinations)

Thermal Binding

With leather grain board£1.80


Please note: The scanner/binding/laminating machines may only be operated by The Business Village Staff.

Scanning (per page)£0.25

Postal Services

Outgoing Post

Please bring your outgoing mail to Central Services no later than 4 pm. Mail should be initialled with your company name and marked 1st, 2nd, Airmail, Special Delivery etc. to indicate which service you require.  The following postal services are provided:-

Please make your own arrangements for any single item of mail weighing over 5kg as these cannot be franked at The Business Village.

Franking of Mailshots

Please bring your mailshot to reception for weighing and pricing, ensuring one week’s notice is provided, to allow allocation of sufficient credit onto  the franking machine.

Incoming Post

We aim to ensure that your incoming mail is sorted and placed in your post box, every weekday morning (Monday-Friday) within ½ hr of the mail being delivered to The Business Village reception by Royal Mail.

Postal Charges

Less than 100 items per day Price + 10% handling charge 100 items or more per day, (maximum of 500 items per day) Price + 20% handling charge

Post Box Keys

One post box key will be provided per tenant. Extra keys required due to loss or damage will be recharged at £5.00 per key

Unit Keys

Individual unit keys are issued on receipt of a returnable deposit of £20.00 per key.

Parcel Deliveries

Please collect parcels from reception as soon as possible.  With your express permission, we are able to sign for parcels (unchecked) when no-one from the tenant company is on site.  For larger deliveries, please arrange for a  member of your company to be available to sign in and accompany the courier whilst on site.  The Business Village does not accept responsibility for deliveries. Please ensure you give your company name when ordering from suppliers.  Insufficiently addressed deliveries may have to be returned to the supplier.


The Business Village has a photocopier situated in Buildings 1.  The machines can copy, collate, reduce and enlarge, plus many other features.  Tenant companies require a PIN number and pass code to access the photocopiers – please contact main reception for your company number and pass code. If you require assistance with any photocopying please contact reception on ext. 0 (Colour copying available at reception)

Colour A49p per copy
Colour A330p per copy

Security/ID Card

Replacement for lost security card£5.00 + VAT
Replacement lanyard£0.70 + VAT
Replacement plastic pocket£0.50 + VAT

Equipment Hire

Tenant ½ day/full dayExternal ½ day/full day
LCD Projector£10 / £20£20 / £40
Laptop£10 / £20£20 / £40

Meeting Room Hire – Prices

Tenant Bookings½ dayper day
East Meeting Room (Seats 24 Board/48 Theatre)£65£125
Large Meeting Room (Max. 12 People)£40£75
Net Zero Meeting Room£40£75
External Bookings½ dayper day
East Meeting Room (Seats 24 Board/48 Theatre)£90£160
Large Meeting Room (Max. 12 People)£55£100
Net Zero Meeting Room£55£100

Important Note: For external clients, The Business Village meeting rooms are available for hire Monday to Friday – 9.00am to 4.30pm.  Rooms must be vacated by 4.30pm prompt. The Business Village tenants (physical) can hire meeting rooms Monday to Friday – 8.00am to 7.30pm. Rooms must be vacated by 7.30pm prompt. Please complete and return your booking forms to main reception as confirmation of your room hire and refreshment requirements. All the meeting rooms house the latest electronic presentation equipment along with access to WiFi for internet connection, plus many other features.


An extensive range of hot and cold buffets and refreshments are provided by our on site caterers directly to your meeting room, or you may wish to reserve a table in the  Bistro.  Full details and prices are available from the Bistro on 01226 249590 ext 2444.  You may access the Bistro booking form on The Business Village website at  or from The Business Village main reception. Please be aware that Bistro prices may be subject to change. Prices stated above include OHP, Screen, Television, Flip-chart (all subject to availability). Please note that prices are not guaranteed and may be subject to increase.